Privacy Policy — fbi77

fbi77 collects personal data through several channels: directly from you when you register or use the platform, automatically through technical systems as you navigate the site, and occasionally from third-party verification partners during KYC checks. The categories of personal data we collect include:

• Identity and contact data: your full name, date of birth, mobile number, and email address, collected during account registration. This data is used to verify your identity, confirm you are aged 21 or above, and communicate with you about your account.
• Financial transaction data: deposit amounts, withdrawal requests, payment method identifiers (mobile wallet numbers for bKash, Nagad, and Rocket), and transaction timestamps. This data is necessary to process payments, prevent fraud, and maintain accurate account records.
• Gaming activity data: game history, bet amounts, game outcomes, session durations, and responsible gaming tool usage (such as deposit limit settings and self-exclusion requests). This data is used to operate the platform, ensure fair play, and administer responsible gaming controls.
• Technical and device data: IP address, device type, operating system, browser type and version, time zone (Bangladesh Standard Time, UTC+6), and pages visited. This data is collected automatically and is used for platform security, fraud detection, and service improvement.
• KYC verification documents: copies of government-issued identity documents (National ID card, passport, or driving licence) and proof of payment method ownership, submitted voluntarily by you or requested by fbi77 in connection with identity verification or withdrawal processing. These documents are handled with the highest level of confidentiality.

fbi77 uses personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the original reason it was collected without first notifying you and, where required, obtaining your explicit consent.

• Account management and authentication: to create and maintain your fbi77 account, verify your identity at login, and ensure you are the authorised holder of the account at all times.
• Payment processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to match incoming payments to player accounts; and to detect and prevent fraudulent transactions.
• Responsible gaming and player protection: to monitor gaming patterns for signs of problem gambling, to administer deposit limits and self-exclusion requests, and to enforce the 21+ age restriction. This processing is fundamental to our duty of care to players.
• Customer support: to respond to your questions, complaints, and requests submitted via [email protected]; to maintain a record of support interactions for quality assurance; and to resolve disputes relating to your account or transactions.
• Platform improvement and analytics: to understand how players use fbi77, identify technical issues, improve game content and user experience, and test new features. Analytics data is aggregated and anonymised where possible.

fbi77 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contractual necessity: processing required to fulfil our contract with you as a registered player — including account creation, payment processing, and delivering the gaming services you have requested.
• Legal obligation: processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations, age verification requirements, and cooperation with law-enforcement authorities where required.
• Legitimate interests: processing carried out for fbi77's legitimate business interests, such as fraud prevention, platform security, analytics for product improvement, and responsible gaming monitoring — provided these interests are not overridden by your rights and freedoms.
• Consent: where we rely on your consent as the legal basis for processing (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

fbi77 does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below, and only to the minimum extent necessary for the specified purpose:

• Payment service providers: fbi77 shares transaction data with licensed mobile wallet operators (bKash, Nagad, Rocket, Upay) solely to process deposits and withdrawals. These providers are contractually prohibited from using your data for any other purpose.
• Game studios and technology partners: fbi77 shares anonymised or pseudonymised session data with game providers (such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe) to enable game delivery, maintain fair play certification, and resolve technical disputes. No directly identifiable personal data (name, mobile number) is passed to game studios.
• Legal and regulatory authorities: fbi77 will disclose personal data to law-enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid court order, or a legitimate regulatory request. We will notify you of such disclosure where permitted by law.
• Fraud prevention and security services: fbi77 may share data with third-party fraud-detection providers to verify the legitimacy of transactions and to protect the platform and its players from fraudulent activity. Data shared for this purpose is limited to transaction metadata and device fingerprint signals.

Because the primary payment methods for Bangladesh players are mobile wallets — bKash, Nagad, Rocket, and Upay — fbi77 applies specific protections to payment-related data beyond its general data security measures:

• Your mobile wallet number is stored in encrypted form and is used exclusively to match your withdrawal requests to your registered payment method. It is never displayed in full within the platform interface; only a masked version (e.g., 017*****89) is shown to you in transaction records.
• fbi77 does not store full payment credentials, OTP codes, or mobile banking PINs. Any OTP received during a deposit or withdrawal flow is processed in real time by the relevant wallet provider and is never logged or stored by fbi77's systems.
• If you suspect that your mobile wallet number has been compromised or that an unauthorised person has used it to transact on fbi77, contact [email protected] immediately. Our team will suspend your account pending investigation and will work with you to secure your account.

fbi77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather analytics data that helps us improve the service. The types of cookies we use are:

• Essential cookies: strictly necessary for the platform to operate. These include session authentication cookies (which keep you logged in), security tokens, and load-balancing cookies. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players navigate the platform — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and does not identify individual players. You may opt out of analytics cookies by adjusting your browser settings.
• Preference cookies: used to remember settings you have configured, such as your language preference and responsible gaming limit selections, so you do not need to re-enter them on each visit. Disabling preference cookies may result in certain settings being reset between sessions.

fbi77 implements a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include:

• Transport-layer encryption: all data exchanged between your device and fbi77's servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to every page of the platform — login, deposit, withdrawal, game play, and account settings — without exception.
• Access controls: access to databases containing personal data is restricted to authorised personnel only, on a need-to-know basis. All internal access is logged and reviewed periodically by our security team. Former employees' access is revoked immediately upon termination of employment.
• Incident response: in the event of a data breach that is likely to result in a high risk to your rights and freedoms, fbi77 will notify affected players without undue delay and will take all reasonable steps to contain the breach, assess its impact, and prevent recurrence.

fbi77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our retention periods are as follows:

• Active account data: retained for the duration of your account's active life plus a minimum of 5 years following account closure. This retention period is necessary to comply with financial record-keeping requirements and to resolve any late-arising disputes or regulatory inquiries.
• KYC documents: retained for a minimum of 5 years following account closure, in line with standard anti-money laundering record-keeping practice. Documents are stored in encrypted form and access is restricted to compliance personnel only.
• Support correspondence: records of support interactions are retained for 2 years from the date of last interaction, to allow for quality review and to support any future dispute resolution. After this period, correspondence is anonymised or deleted.

As a player using fbi77, you have the following rights in respect of your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". fbi77 will respond within 30 days of receiving a valid request:

• Right of access: you may request a copy of the personal data fbi77 holds about you, including the categories of data held, the purposes for which it is used, and any third parties with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: you may request that fbi77 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where it has been unlawfully processed. This right is subject to overriding legal retention obligations.
• Right to restriction: you may request that fbi77 restrict the processing of your data in certain circumstances — for example, while the accuracy of the data is being contested, or while a complaint about processing is being investigated.
• Right to data portability: where processing is based on your consent or on a contract with you, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.

fbi77 is strictly an adult platform. Access to and use of fbi77 is permitted only to individuals aged 21 years or above. fbi77 does not knowingly collect, store, or process personal data belonging to anyone under the age of 21. If we discover that personal data has been collected from an individual who is under 21, we will immediately delete that data and permanently close the associated account. If you believe a person under 21 has registered on fbi77, please contact us immediately at [email protected] so that we can investigate and take appropriate action. Parents and guardians in Bangladesh are encouraged to use parental control tools to prevent underage access to online gambling platforms.

fbi77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes significantly affect your rights, will endeavour to notify registered players via their account contact information. We recommend checking this page periodically. Continued use of the fbi77 platform after any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, please contact [email protected] to request account closure and erasure of your data where permitted by law.

For any questions, data rights requests, or concerns relating to this Privacy Policy or the way fbi77 handles your personal data, please contact our support team at [email protected]. Our team is available 24/7 and will acknowledge all privacy-related requests within 2 business days, with a full response provided within 30 days.